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Privacy Policy

Privacy Policy 

At In City Rental, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us when using our car rental services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

Information We Collect:

  1. Personal Information: When you make a reservation or sign up for an account with us, we may collect personal information such as your name, address, email address, phone number, driver’s license information, and payment details.

  2. Rental Information: We collect information related to your rental transactions, including reservation details, rental history, vehicle preferences, and any additional services or products you purchase.

  3. Website Usage Data: We may collect data about your interactions with our website, including your IP address, browser type, device information, and pages visited. This information helps us improve our website and enhance your user experience.

How We Use Your Information:

  1. Providing Services: We use your personal information to process reservations, manage rentals, communicate with you regarding your bookings, and provide customer support.

  2. Improving Services: We analyze usage data to understand customer preferences, optimize our services, and develop new features and offerings.

  3. Marketing Communications: With your consent, we may send you promotional emails, newsletters, or offers about our products and services. You can opt out of marketing communications at any time.

  4. Legal Compliance: We may use your information to comply with legal obligations, enforce our terms and policies, and protect our rights and interests.

Information Sharing and Disclosure:

  1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, vehicle suppliers, and marketing agencies. These service providers are contractually obligated to only use your information as necessary to provide the requested services and to maintain the confidentiality and security of your data.

  2. Legal Requirements: We may disclose your information when required by law, subpoena, court order, or legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Data Security:

We implement appropriate technical and organizational measures to protect the confidentiality, integrity, and security of your personal information. This includes encryption, access controls, and regular security assessments.

Your Rights:

You have the right to access, correct, update, or delete your personal information. You may also have the right to object to or restrict certain processing activities or request data portability. To exercise these rights or for any questions or concerns about your privacy, please contact us using the information provided below.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other means as required by law.

Contact Us:

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at info@incityrental.al

Last updated: 15.05.2024